At Alpha8, your privacy is not merely a legal obligation — it is a core value we hold firmly. This document clearly and transparently explains how we collect, use, store, and protect your personal data in accordance with Personal Data Protection Act 2010 (Malaysia PDPA).
All data transmitted between your device and Alpha8's servers is protected with military-grade encryption — no third party can intercept your data.
Alpha8 does not sell, rent, or disclose your personal data to any advertiser or third party without your consent.
Our privacy policy is framed in full accordance with the provisions of the Personal Data Protection Act 2010 in force in Malaysia.
You have the right to access, correct, or request the deletion of your personal data at any time through your account settings or by contacting us.
Your e-wallet information (Touch 'n Go, GrabPay, DuitNow) and banking details are processed directly through licensed payment gateways — Alpha8 does not store your account numbers.
You may withdraw your consent to receive marketing communications at any time without any penalty to your gaming account.
Alpha8's Commitment: We understand that your trust is our most valuable asset. This Privacy Policy is written in plain, straightforward language — not confusing legal jargon — so you know exactly what happens to your personal data when you use the platform Alpha8.
This Privacy Policy ("Policy") is issued by Alpha8 ("we", "Company") and applies to all users ("you", "member") who access or use the Alpha8 online casino platform at the domain alpha8.ws, as well as any applications, services, or communication channels associated with Alpha8.
This policy explains how Alpha8 collects, stores, processes, uses, and protects your personal data in accordance with the provisions of Personal Data Protection Act 2010 (Malaysia PDPA). Your continued use of our platform after the effective date of this Policy constitutes your acceptance of all terms stated herein.
This Privacy Policy should be read together with Terms & Conditions us. In the event of any conflict between the two documents on matters of privacy, this Privacy Policy shall prevail.
Alpha8 only collects data that is strictly necessary to deliver a safe, seamless, and responsible service. The data we collect is organised into the following categories:
Alpha8 does not collect sensitive data such as health information, religious beliefs, or political views. We collect only the minimum data necessary for the platform to operate.
Alpha8 collects personal data through the following channels:
Your personal data is used by Alpha8 solely for legitimate and necessary purposes. Below is a full table of the purposes of use and their corresponding legal bases:
Alpha8 will not use your personal data for any purpose beyond those listed above without first obtaining your additional consent.
Alpha8 does not sell, rent, or trade your personal data to any third party for marketing purposes. However, in the course of operating the platform, we may share data with the following parties on a strictly need-to-know basis:
All third parties working with Alpha8 are contractually bound to uphold data protection standards equivalent to or higher than those set out in this Privacy Policy. We do not permit them to use your data for their own purposes.
Alpha8 invests seriously in data security. Below are the layers of protection we employ to safeguard your personal data:
While we take all reasonable precautions, no digital system can be guaranteed 100% free from threats. In the event of a data security incident that affects you, Alpha8 will notify you within 72 hours in accordance with applicable regulatory requirements.
Alpha8 retains your personal data for as long as necessary to fulfil the purposes set out in this Policy, or as required by Malaysian law. In general:
Once the retention period expires, your personal data will be securely deleted or anonymised so it can no longer be linked to your identity. Early deletion requests are subject to statutory retention obligations that cannot be waived.
The Alpha8 platform uses cookies and similar tracking technologies to enhance your experience, maintain security, and analyse how the platform is used. The cookies we use fall into four categories:
You can manage your cookie preferences through your browser settings or the cookie panel available when you first visit the Alpha8 platform. Please note that disabling certain cookies may affect the functionality of the platform.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by Alpha8:
To exercise any of the above rights, submit a written request to privacy@alpha8.ws stating your full name, account number, and details of your request. We will acknowledge receipt within 3 business days and resolve the request within 21 business days.
In the course of operating the platform, your personal data may be transferred to and stored on servers located outside Malaysia. This occurs primarily in connection with international game providers such as Evolution Gaming or Pragmatic Play, which operate across multiple countries.
Alpha8 ensures that all cross-border data transfers are carried out with adequate safeguards in place, including data transfer agreements that comply with international standards. Destination countries may include Malta, Gibraltar, Isle of Man, and Singapore — all of which operate recognised data protection frameworks.
The Alpha8 platform is strictly for individuals aged 18 and above. Alpha8 does not knowingly collect personal data from anyone under the age of 18. Should we become aware that a minor's personal data has been collected without parental or guardian knowledge, we will take immediate action to delete that data and close the account in question.
Parents or guardians who suspect their child may have registered on Alpha8 should contact us immediately at privacy@alpha8.ws.
Alpha8 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our operations, regulatory requirements, or new technologies. Any material amendments will be communicated to you via:
Your continued use of the Alpha8 platform after any amendments take effect constitutes your acceptance of the revised Privacy Policy. If you do not agree with the changes, you have the right to close your account before the amendments come into effect.
For any enquiries, concerns, or requests relating to your privacy and personal data protection, please contact Alpha8's Data Protection Officer (DPO):
If you are not satisfied with Alpha8's response, you have the right to lodge a complaint with Personal Data Protection Commissioner of Malaysia under the Personal Data Protection Act 2010. Contact details for the Commissioner are available on the official website of the Department of Personal Data Protection Malaysia.
Alpha8 is committed to handling all privacy enquiries with the utmost seriousness and professionalism. Every report or concern will be thoroughly investigated and a comprehensive response provided. Your privacy is our priority.
When you play at Alpha8, you can focus entirely on the game — slots, live baccarat, poker, Super League football, or e-sports — without worrying about the security of your personal data. We handle that for you, carefully and responsibly.
*18+ age limit. Subject to Terms & Conditions. Play Responsibly.